
Business analist at Digipolis
Antwerp Area, Belgium

Business analist at Digipolis
Antwerp Area, Belgium
Business Analyst
- business process reengineering
- business and gap analysis
Technical account manager
- Diplomatic communicator between customers and ICT professionals in a technical-commercial environment
- Responsible for the technical details of offers
- Technical support of the sales team
- Designing technical architecture
- Single point of contact
Lead software development engineer
- Project leader: design, creation and implementation of a web content management project (SWAN), leading a team of 4 software engineers
- Presales function: responsible for the technical details of all offers, seminars, customer training, technical demonstrations on fairs and at customer sites
- Senior web developer: responsible for the functional analysis of projects and the workload, defining technical architecture
Web developer
- Analysis, creation and implementation of intra- and internet sites in a Microsoft and in Opensource environments
- Content Management Systems
business process reengineering, business and gap analysis, technical account management, project leader, presales,
Senior web development
(Public Company; 201-500 employees; Information Technology and Services industry)
May 2008 — Present (1 year 8 months)
(Public Company; 1001-5000 employees; Information Technology and Services industry)
July 2003 — Present (6 years 6 months)
Business consultant for following projects:
- Preliminary study for the use of GIS (geographical information system) by the local police of the city of Antwerp.
- Assisting in writing a RFI and RFP for the new ERP to be used by the city of Antwerp and Gent.
- Electronic "box-office" : business analysis for an internet application which allows citizens of the city of Antwerp to request several products of the city of Antwerp.
- Business analysis of processes to be implemented in a new C.R.M. Several products the city of Antwerp delivers today to it's citizens will be handled, in the near future, by means of a CRM (SAP).
- Business Analysis of all internal processes in use by CBPL (Commissie voor de Bescherming van de Private Levenssfeer).
This application aims at the computerization of all internal business processes and of all external communication processes with the customer or with the citizen.
(Public Company; 10,001 or more employees; TM; Automotive industry)
October 2007 — May 2008 (8 months)
(Information Technology and Services industry)
2005 — 2007 (2 years )
(Public Company; Information Technology and Services industry)
July 2003 — January 2005 (1 year 7 months)
- technical support of the sales team
- technical architecture
- responsible for the creation of offers
- project/quality management
- consultancy
(Information Technology and Services industry)
June 2002 — April 2003 (11 months)
(Public Company; Information Technology and Services industry)
August 2000 — June 2002 (1 year 11 months)
- project leader : design, creation and implementation of a web content management project, leading a team of 4 software engineers
- presales function : responsible for the technical details of all offers, seminars, customer training and technical demonstrations on fairs and at customer sites.
- Senior web developer: responsible for the functional analysis of projects and the workload, defining technical architecture in an opensource environment
(Information Technology and Services industry)
April 1995 — July 2000 (5 years 4 months)
Web developer Mar 98 - Jul 00 - analysis, creation and implementation of intra- and internetsites in a Microsoft environment
Section leader PC department Apr 95 - Mar 98 - analysis, creation, implementation and customer support of an HRM- application - responsible for hardware infrastructure of a mixed Novell/NT WAN - responsible for helpdesk department
(Information Technology and Services industry)
January 1992 — March 1995 (3 years 3 months)
Analysis, creation, implementation and customer support of an HRM- application
(Computer Hardware industry)
September 1991 — November 1991 (3 months)
responsible for a team of 12 hardware engineers involved in repairing PC peripherals - assistant of the technical manager : customer contact, logistics, workload
(Information Technology and Services industry)
April 1990 — May 1991 (1 year 2 months)
Analyst developer responsible for radio-datacommunication, API's, manuals, user support.
Ind Ing Elektronika 1983 — 1988
Ind Ing Elektronika , Electronics / Computer science , 1983 — 1988
A2 , Electro Mechanics , 1980 — 1983
A.S.O. , 1969 — 1980
photography, flickr, literature, travelling
Worldwide Bronze Award for the innovation of a content management system : Fujitsu Services 2001